In order to help protect the integrity of cardholder information, the Payment Card Industry (PCI) Security Council was created in 2006 by the major credit card associations: Visa, MasterCard, Discover Financial Services, JCB International and American Express.
Its goal is to maintain a set of common industry security requirements for all retailers that store, process, or transmit credit card data.
As an employee who processes credit card transactions and/or handles credit card information or has access to PIN Pads, you must comply with PCI standards on an annual basis.
This training will allow you to apply the best practices and tools for processing, handling and protecting cardholder information.
For the growth of our banners, it is not only important but essential to retain customers and to ensure that they come back. This loyalty is achieved not only through a positive customer experience but also through a loyalty program that rewards them.
With this training, you will be able to better explain the Triangle Rewards Program and its benefits. You will also be better equipped to promote it with the help of scenarios specifically tailored to the Sales Associate or Cashier positions.
The integration of a new employee is a crucial step when they start in their position so that they can feel confident, supported and, thus, allowing them to reach their full potential quickly.
The Onboarding Program will provide the new Sales Associate with basic skills and knowledge in Health and Safety, Customer Service, Loss Prevention, and Product Knowledge.
The integration of a new employee is a crucial step when they start in their position so that they can feel confident, supported and, thus, allowing them to reach their full potential quickly.
The Onboarding Program will provide the new Cashier with basic skills and knowledge in Health and Safety, Customer Service, Fraud Prevention, and any other aspect or important process for their role.
Adopting good health and safety habits is an integral part of everyone's role in the store.
This training consolidates the important elements related to fundamental principles, emergency measures and workplace Hazard identification.