The complete experience is more than just serving your customers. It’s about connecting to your customers so that you can deliver personalized experiences that increase customer engagement and loyalty.
Upon your return to the store, you will be able to apply concepts to offer a service based on connecting with the customer and thus maintain a world class environment in your store.
Management personnel and sales associates
Min. 20 - Max. 25 participants
Theory and group exercises
Customer Service Specialist
2 hours (6:00 PM to 8:00 PM)