Service at the Cash Counter


Service at the Cash Counter

The cashier position involves more responsibility than simply ringing through transactions at the cash. You play an important role in Customer Service. You are the last person who has contact with the customer, which means that your interaction will be the last impression they will keep of your store.

This training will allow you to equip yourself in your role so that you can offer a Complete Experience to all your customers.


  • Establish a connection with the customer
  • Adopt the right attitude
  • Identify the key elements for the Complete Experience at the cash counter
Participants

Cashiers with less than one year experience

Min. 12 - Max. 20 participants

Methodology

Theory and group exercises

Trainer

FGL Sports Training Specialist

Duration

2 hours (6:30 PM to 8:30 PM)

Please contact the FGL Sports Academy to reserve a date.