Do your Sales Associates know how to respond to a dissatisfied customer? However, it’s the key to ensure that the customer is satisfied with the service received in your store.
This training will allow you to learn and practice a simple method based on a few steps to deal with such situations.
All store personnel
Min. 12 - Max. 20 participants
Theory and group exercises
FGL Sports Training Specialist
2 hours (6:00 PM to 8:00 PM)