Feedback is inevitable when working with other people. We adapt to one another's behaviour by receiving and giving feedback. However, feedback is often perceived as unpleasant or a form of criticism, although it can be very positive and constructive.
This training allows you to understand how to give positive and constructive feedback to motivate your employees in store.
The ability to communicate effectively at work is an essential competency to master for a manager's success. Communicating well has a direct impact on employee performance and motivation. This creates a strong team.
This training will give you simple methods to communicate effectively with your colleagues and employees.
During this training session, you will have the opportunity to review what you learned during the Coaching training.
By the end of the session, you will be confident to effectively intervene whenever an opportunity arises to develop your employee’s skills.
To achieve the set goals, we always say that it is important for a leader to inspire trust in their team. What does it mean to inspire trust in the workplace? This is what this training will allow you to discover. You will distinguish what the four elements of trust are, identify and master the skills to be developed and how to apply them as soon as you return to the store.